| If you hear | Choose | Effect on phonebank list |
|---|---|---|
| “The person you have dialed is not able to receive calls at this time” | CALL BACK | Keeps Voter in the phonebank to be tried again |
| “Voicemail not set up” | CALL BACK | Keeps Voter in phonebank to be tried again |
| “Mailbox Full” | CALL BACK | Keeps Voter in phonebank to be tried again |
| Busy signal | CALL BACK | Keeps Voter in phonebank to be tried again |
| “Your call cannot be completed as dialed. Please check the number and try again.”Or “This number is no longer in service.” |
DISCONNECTED | This number will not be attempted again for any Voter and will be removed from phonebank |
| ““Enter your phone number followed by the # key” | If you are comfortable with this, do it.. you will probably end up leaving a message. If you are not comfortable with this, SKIP | If you leave a message, Voter will not be contacted againIf you Skip, Voter will remain on phonebank list |
| “That person is not at this number” | WRONG NUMBER | Takes Voter off the phonebank list |
| “No, they are not here right now.” | NOT HOME | Keeps Voter in the phonebank to be tried again |
| No, sorry, they are not here right now. I’m their husband/wife/daughter/son, etc. Can I help?” | NOT HOMEDo not use household member’s input in Voter named in the phonebank record | Keeps Voter in phonebank to be tried again |
| “I no longer live in Okanogan County” | MOVED Respectfully inform Voter that they are still registered to vote here and, if you can politely, suggest they update their voter registration | Takes Voter off the phonebank list |
| “Take me off the list; I do not wish to be contacted again” | REFUSED Record Voter’s wishes in the Notes field | Takes Voter off the phonebank list |
| IF YOU LEAVE A MESSAGE | LEFT MESSAGE | Takes Voter off the phonebank list |
| IF YOU DON’T REACH VOTER AND SEND THEM A TEXT | TEXTED | Takes Voter off the phonebank list |